Privacy Policy
Your privacy matters to us - here's how we protect and handle your personal information
Information We Collect
At Tacticalex Academy, we collect various types of information to provide you with the best possible meditation and sleep improvement experience. This collection helps us personalize your learning journey and improve our services continuously.
Personal Information
When you register for our meditation programs, we collect basic personal details including your name, email address, phone number, and location. This information helps us communicate with you effectively and tailor our services to your specific needs and time zone.
- Full name and contact information including email address and phone number
- Geographic location and time zone preferences for scheduling
- Payment information and billing details for course purchases
- Learning preferences and meditation experience level
- Progress tracking data and course completion statistics
- Communication preferences and notification settings
We never sell your personal information to third parties. Your data is used exclusively to enhance your meditation learning experience and provide customer support when needed.
How We Use Your Information
Your information serves multiple purposes in helping us deliver exceptional meditation training and sleep improvement guidance. We've built our systems around providing personalized experiences while maintaining strict privacy standards.
Course Delivery and Personalization
We use your learning preferences and progress data to recommend specific meditation techniques that align with your sleep patterns and stress levels. This personalization ensures you receive the most effective guidance for your unique situation.
- Delivering personalized meditation courses and sleep improvement programs
- Sending course updates, new content notifications, and learning reminders
- Processing payments and managing your account subscriptions
- Providing customer support and responding to your inquiries
- Analyzing usage patterns to improve our courses and platform functionality
- Sending periodic newsletters with meditation tips and wellness insights
Data Storage and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our data storage practices follow industry-standard protocols and are regularly updated to address emerging security challenges.
Security Measures
All personal data is encrypted both in transit and at rest using advanced encryption standards. We regularly conduct security audits and maintain strict access controls to ensure only authorized personnel can access your information.
- SSL/TLS encryption for all data transmission between your device and our servers
- Advanced firewall protection and intrusion detection systems
- Regular security audits and vulnerability assessments
- Restricted access protocols for all staff members handling personal data
- Secure cloud storage with reputable providers who meet international standards
- Regular backup procedures to prevent data loss while maintaining security
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time through our customer support channels.
Your Rights and Choices
You have complete control over your personal information and how we use it. We believe in transparency and want you to understand exactly what rights you have regarding your data and how to exercise those rights effectively.
Data Access and Control
You can access, modify, or delete your personal information at any time through your account dashboard. For more complex requests or if you need assistance, our support team is ready to help you manage your data preferences.
- Access and download all personal data we have collected about you
- Update or correct any inaccurate information in your profile
- Request complete deletion of your account and associated data
- Opt out of marketing communications while maintaining course access
- Request data portability to transfer information to another service
- Withdraw consent for data processing activities where applicable
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather insights about how our platform is used. These technologies help us remember your preferences and provide personalized content recommendations.
Types of Cookies We Use
Our platform uses both essential cookies that are necessary for basic functionality and optional cookies that improve your experience. You can control cookie preferences through your browser settings or our cookie management tool.
- Essential cookies for login functionality and course progress tracking
- Performance cookies to analyze platform usage and identify improvements
- Preference cookies to remember your settings and customization choices
- Analytics cookies to understand user behavior and optimize content delivery
- Marketing cookies for relevant content recommendations (with your consent)
Third-Party Services and Data Sharing
We work with carefully selected third-party services to provide you with the best possible experience. These partnerships are governed by strict data protection agreements that ensure your information remains secure and is used only for specified purposes.
Service Providers
We share limited data with trusted service providers who help us deliver our meditation courses, process payments, and provide customer support. All third parties are contractually bound to protect your information and use it only for the services they provide to us.
- Payment processors for secure transaction handling and billing management
- Cloud storage providers for secure data hosting and backup services
- Email service providers for course communications and newsletters
- Analytics services to understand platform usage and improve user experience
- Customer support platforms to provide timely assistance and resolve issues
Children's Privacy Protection
Tacticalex Academy is designed for adults seeking meditation and sleep improvement guidance. We do not knowingly collect personal information from children under 18 years of age without parental consent.
If we discover that we have inadvertently collected information from a child under 18, we will immediately delete that information from our systems. Parents who believe their child has provided us with personal information should contact us immediately.
International Data Transfers
As we serve students globally while being based in India, your personal information may be transferred to and processed in different countries. We ensure that all international transfers meet appropriate data protection standards and legal requirements.
Cross-Border Data Protection
When transferring data internationally, we implement appropriate safeguards including encryption, contractual protections, and compliance with international privacy frameworks to ensure your information remains protected regardless of location.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will notify you through email or prominent notices on our platform before the changes take effect.
Notification Process
For major policy changes that affect how we handle your personal information, we provide at least 30 days' notice. Minor updates or clarifications may be implemented immediately but will always be clearly documented with revision dates.
Continued use of our services after policy updates constitutes acceptance of the changes. If you disagree with updated terms, you can delete your account and discontinue service use.
Privacy Questions and Contact Information
Email: [email protected]
Phone: +917032713244
Address: Lalbaug, Manjalpur, Vadodara, Gujarat 390004, India
We respond to privacy inquiries within 72 hours and data requests within 30 days.
This Privacy Policy is effective as of January 15, 2025, and was last updated on January 15, 2025.